Help and troubleshooting
Plans and billing
Plans, usage, renewals, cancellations, and refunds.
Quick answers about Remy plans, usage, and billing. For current prices, see Pricing. For other questions, see the FAQ.
1. Plans
1.1 What plans are available?
Individuals can choose from three plans:
| Plan | Price | Best for |
|---|---|---|
| Free | $0 | Trying Remy and occasional coding tasks |
| Pro | $15 / month | Regular development and agent use |
| Max | $99 / month | Frequent use and larger, longer tasks |
Teams use Remy for teams, with seats, roles, and centralized billing.
1.2 What does the Free plan include?
Free includes light agent usage, standard model access, unlimited inline edits, and limited tab completions. Usage refreshes automatically.
1.3 What do Pro and Max add?
- Pro: 10× the usage of Free, access to all supported models, unlimited tab completions, and cloud agents.
- Max: everything in Pro, with 5× the usage of Pro, higher usage throughout the week, and priority processing.
1.4 How do I get Remy for my team?
Create a team from the account menu, choose seats, and invite members. To discuss a larger rollout, talk to sales. For seats, roles, and spend limits, see Team and member plans.
2. Usage
2.1 How is usage counted?
Each plan includes an amount of agent usage. How much a task uses depends on the model, the size of the task, and its complexity.
2.2 When does my usage refresh?
Usage refreshes every five hours and weekly. You do not need to do anything for it to refresh.
2.3 What if I need more usage?
Upgrade to Pro or Max. Pro gives you 10× the usage of Free, and Max gives you 5× the usage of Pro. On a team, admins can enable additional usage credits for eligible members.
3. Billing and refunds
3.1 How am I billed?
Paid plans renew automatically every month. You are charged on the same date each month, using the payment method on file.
3.2 Can I cancel at any time?
Yes. Cancel before your next renewal date to avoid being charged for the following month. You keep access until the end of your current billing cycle.
3.3 Can I get a refund?
If you are a first-time subscriber, you can request a full refund within 14 days of your first purchase. Email support@corepass.com to request it. Refunds go back to your original payment method within 5 to 10 business days. Renewals are not covered.
For mid-cycle cancellations and other cases, see the Refund policy.
3.4 Who do I contact about billing?
Email support@corepass.com. Support is available Monday to Friday, 9:00 AM to 6:00 PM PST.